Managing your account (Ambassadors)
Update your details, change your payout settings, or leave the program.
Update your profile
Click Edit Profile in the menu to update your personal details, then click Submit Changes. Keep your details up to date so that we can reach you and pay you.
Change your payout or tax details
Open Tax and Payout and choose Edit payout information. impact.com sends a code to your email address to confirm the change.
- After a change, your payouts can be on hold for up to 48 hours while impact.com checks it. Payments scheduled in that time are skipped.
- The bank account holder name must match the name on your tax form.
- You cannot change your personal or indirect tax details in the portal. Email us and we will help.
Forgot your password?
On the login page, use the forgot password link and follow the email we send you.
Emails from us
While you are an Ambassador, we email you about your account, your referrals, your commissions and your payouts.
Changes to the program
We may change the program, the commissions or the Program Terms. We tell you about important changes by email or in your portal at least 14 days before they take effect. A commission created before a change keeps the rules that applied when it was created.
Leaving the program
You can leave at any time. Email ambassadors@welcomepickups.com from the address you signed up with, and tell us you want to close your account.
- Commissions created before your account closes are still paid under the Program Terms.
- No new commissions are created after your account closes, including recurring commissions.
We may also close an account with 30 days' notice, or at once if the Program rules are broken.
Still have questions? We're just an email away: ambassadors@welcomepickups.com