Who can you refer? (Ambassadors)
The businesses you can refer, how clusters work, and which referrals qualify.
Types of business you can refer
- Hotels
- Vacation rentals, for example companies that manage apartments for guests
- Travel agencies
- Company accounts: companies that book transfers for their employees or visitors
Travel agencies and company accounts can be based anywhere. Hotels and vacation rentals must be in a destination where Welcome Pickups operates.
| Business type | First-transfer bonus | Fifth-transfer bonus | Recurring commission |
| Hotel, Cluster A | €100 | €200 | €1 per booked transfer |
| Hotel, Cluster B | €50 | €100 | €1 per booked transfer |
| Vacation rental, Cluster A | €100 | €200 | €1 per booked transfer |
| Vacation rental, Cluster B | €50 | €100 | €1 per booked transfer |
| Travel agency | €30 | None | None |
| Company account | €20 | None | None |
See How commissions work for when each commission is earned.
Hotel and vacation rental clusters
After you refer a hotel or vacation rental, our team checks the property and places it in Cluster A, B or C. You cannot choose the cluster, and no commission is created until we set it.
Hotels
| Cluster | Requirements |
| A | All of these: 30 or more rooms, a property management system (PMS) or channel manager integrated with Welcome Pickups, and a city center location in one of our target destinations. |
| B | A city center location in one of our target destinations, plus either an integrated PMS or channel manager (any number of rooms) or 30 or more rooms. |
| C | Any other hotel. Not accepted. |
Vacation rentals
| Cluster | Requirements |
| A | 30 or more apartments, and a city center location in one of our target destinations. |
| B | 15 or more apartments in one of our target destinations. |
| C | Any other vacation rental. Not accepted. |
Cluster C: We do not accept hotels or vacation rentals in Cluster C, and we do not pay commissions for them.
Which referrals qualify
A referral earns commissions only if all of these are true:
- It is a hotel, vacation rental, travel agency or company account.
- It is new to us. When your referral reached us, it was not already a Welcome Pickups partner, and our Partnerships team was not already in contact with it.
- Your referral reached us through Refer a partner, before the business made its first booking with us.
- It is not you, a business you own or run, or another Ambassador.
- For a hotel or vacation rental, it is in a destination where we operate, and we place it in Cluster A or B.
- It books its first transfer with us.
If more than one Ambassador refers the same business, only the first valid referral counts. We decide whether a referral qualifies, based on our records. A referral that does not qualify shows in your portal as Not eligible for rewards.
Tips for a good referral
- Choose businesses you know, and tell them you are referring them.
- Give us the right contact person, usually the owner, manager or front office lead.
- For hotels and vacation rentals, the number of rooms or apartments and whether the property is in the city center help us check the cluster faster.
Still have questions? We're just an email away: ambassadors@welcomepickups.com