You have the option to request a change on a particular ride on behalf of your guest without having to reach out to support.
How to request updates:
1. Log in to your account.
2. Click "Recent Bookings."
3. Click on the transfer you wish to update
4. Click "Request Updates."
From there, you will be able to edit the trip that you need to modify.
Still have questions? We're just an email away: partnerships@welcomepickups.com