Your Ambassador portal (Ambassadors)
A quick tour of the menu, your Dashboard and My Referrals.
Your Ambassador portal is where you refer businesses, follow your referrals and see your commissions. Log in at welcomepickups.advocate.impact.com.
The menu
- Refer a partner (the green button at the top): opens the referral form with your personal code, in a new tab.
- Dashboard: your numbers and how you earn.
- My Referrals: every business you referred, its status and the rewards it earned you.
- Commission FAQ: opens How commissions work in this Help Center.
- Edit Profile: your personal details.
- Tax and Payout: your payout method and tax details.
- Help Center: opens this Help Center.
- Logout: signs you out.
Your Dashboard
If your payout details are missing, you see a message at the top with a button to add them.
Under your name you find the Refer a partner button and four numbers. Hover over or tap the question mark next to each number to see what it means.
| Number | What it shows |
| Referrals bringing transfers | Businesses you referred that have booked at least one transfer with us. |
| Commissions pending | Commissions you earned that are still in their 30-day review. |
| Commissions ready for payout | Commissions that finished their review. They are paid in the next payout, once your payout details are complete and your balance is at least €10. |
| Commissions paid | Commissions already paid out to you. |
The How you earn section sums up what you can earn and links to How commissions work.
My Referrals
Each business you refer appears here within about two hours. The first table shows your referrals, the rewards each one earned you and its status:
| Status | What it means |
| In progress | We received your referral. The business has not booked a transfer yet. |
| Became a partner | The business has booked at least one transfer with us. |
| On hold | We are checking this referral before it can earn rewards. This is rare. |
| Not eligible for rewards | The referral does not qualify for commissions. See Who can you refer?. |
The Rewards table lists each commission, the business it came from, its status and the date you earned it:
| Status | What it means |
| Pending | In its 30-day review, or waiting for your payout or tax details. |
| Ready for payout | The review is over. It is paid in your next payout. |
| Payout approved, Payment processing | Your payout is on its way. |
| Paid | Paid out to you. |
| Payout failed | The payout did not go through and is being retried. Check your details in Tax and Payout. |
| Cancelled, Not eligible | The commission was canceled or does not qualify. See Getting paid. |
Still have questions? We're just an email away: ambassadors@welcomepickups.com