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Booking & managing transfers
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Account setup & troubleshooting
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Business Travel
Booking & managing transfers
Payment details & transactions
Traveler experience
Account setup & troubleshooting
Direct support
Hotels
Account setup
Booking & managing transfers
Payments & commissions
Direct support
Vacation Rentals
Account setup
Booking transfers on behalf of your guests
Payments & commissions
Direct support & feedback
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Help Center
Hotels
Travel Agencies
Booking & managing transfers
Payments & commissions
Traveler experience
Account setup & troubleshooting
Direct support
Business Travel
Booking & managing transfers
Payment details & transactions
Traveler experience
Account setup & troubleshooting
Direct support
Hotels
Account setup
Booking & managing transfers
Payments & commissions
Direct support
Vacation Rentals
Account setup
Booking transfers on behalf of your guests
Payments & commissions
Direct support & feedback
Hotels
How-to articles and video tutorial to completely automate transfers for your guests and earn more.
Account setup
🆘 How to set up your new Booking.com settings to chat with your guests (Hotels)
How to integrate your PMS / Channel Manager with Welcome Pickups (Hotels)
How to set up your guests page (Hotels)
How to add more users to your account (Hotels)
Why you can't see a booked transfer in your account (Hotels)
See more
Booking & managing transfers
How to change trip details on behalf of your guest (Hotels)
How to track your guests' rides in real time (Hotels)
Where to keep track of your canceled transfers (Hotels)
How to view your guests' feedback regarding their transfers (Hotels)
Payments & commissions
How to set up your account to start receiving commissions (Hotels)
How to collect your commissions (Hotels)
Introduction to upselling opportunities with Welcome Pickups (Hotels)
How to add or remove a member from your gift card commissions (Hotels)
Direct support
What to do about urgent issues related to a booking (Hotels)
